ServiceNow Case Studies
DXC Practice for ServiceNow Customer Case Studies
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Mediaworks on the right wavelength with ServiceNow
With DXC and ServiceNow ITSM, MediaWorks automated its service desk enabling accelerated issue resolution and freeing IT staff to concentrate on innovation with a fast-tracked timeline of 7 weeks.
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DXC delivering scalable service management for IPCA with ServiceNow
Case Study: DXC delivers scalable service management for IPCA with ServiceNow
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DXC delivers ServiceNow portal for self-service IT at Univerity of Tasmania
The University of Tasmania has fewer phone calls or emails to their IT department thanks to the self-service portal delivered by DXC using ServiceNow with a knowledge base to support every user.
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Self-service stream lines processes for Hudson with DXC and ServiceNow
Hudson required a new self-service, service management solution to replace an ageing solution. They chose ServiceNow implemented by DXC and were implemented in less than 3 months with no downtime.
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DXC collaboration delivers in the cloud with ServiceNow with Genesys Cloud solution
DXC delivers cloud-based call centre solution for Australian Government department featuring ServiceNow to support customer satisfaction and enhance agent productivity.
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Improving community safety with DXC and ServiceNow
A case study in the implementation of ServiceNow by DXC for an Australian state government department that delivers a web-based, sercure repository for detailed infrastructure and asset information.
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