Customer Engagement

Microsoft Dynamics 365 Customer Service and Sales delivers unique customer insight and engagement.

  • RSL DefenceCare improves veteran support services with Dynamics 365

    RSL DefenceCare improves veteran support services with Dynamics 365

    Case Study: Read how Dynamics 365 gave DefenceCare easy access to real-time data and meaningful insights on service outcomes to make better decisions when helping customers.

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  • NHP integrates sales and opportunity data with Microsoft Dynamics 365 CRM

    NHP integrates sales and opportunity data with Microsoft Dynamics 365 CRM

    Case Study: How DXC delivered Microsoft Dynamics 365 CRM to enable NHP to work on mobile devices and integrate sales and opportunity data in real-time.

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  • Microsoft Dynamics 365 for Sales - Latest Features8:00

    Microsoft Dynamics 365 for Sales - Latest Features

    ON-DEMAND WEBINAR: Learn about the latest features and functionality in Dynamics 365 for Sales, including predictive lead scoring, predictive opportunity scoring and relationship analytics.

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  • Successful companies sharing their Dynamics 365 stories

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  • Video - Case Study: DXC Eclipse delivers business efficiency for Beyond Bank2:35

    Video - Case Study: DXC Eclipse delivers business efficiency for Beyond Bank

    Video - Case Study: Dynamics 365 has driven business efficiency across Beyond Bank by using data from core banking processes and applications to provide a complete, 360 degree view of their customers

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  • Beyond Bank achieves digital transformation with Microsoft Dynamics 365

    Beyond Bank achieves digital transformation with Microsoft Dynamics 365

    Case Study: How DXC implemented a comprehensive cloud-based solution leveraging the Microsoft stack with Dynamics 365 for Beyond Bank.

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  • Offer effortless service across the business with Dynamics 3654:44

    Offer effortless service across the business with Dynamics 365

    ON-DEMAND WEBINAR: Learn how Dynamics 365 for Customer Service empowers companies to deliver effortless service across self and agent assisted channels.

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  • Get your customers buying and delight your armchair shopper with the right CRM!

    Get your customers buying and delight your armchair shopper with the right CRM!

    To encourage customers to buy, retailers must deliver consistency across all channels. The right CRM is the key to delivering seamless and delightful customer experience for your retail customers.

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  • DXC Readiness Review for Microsoft Dynamics 365

    DXC Readiness Review for Microsoft Dynamics 365

    Don't just think about moving your business applications to the cloud - get a complete assessment of your current systems and a roadmap toward the future with Microsoft Dynamics 365 and DXC.

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