"Digital transformation is redefining how people interact with each other, ultimately changing business processes and the nature of work itself. For that reason, senior leaders serious about transformation must not only equip employees with the right technology tools but provide them with convenient, seamless, relevant and personalized experiences through every stage of their work lives.
In this MIT SMR Connections Executive Conversation article, Mike McDaniel, president, Modern Workplace at DXC Technology, and Ryan Steinberger, senior vice president at Pfizer Digital, discuss transforming the employee journey. They take on a range of related topics including recasting the IT support model, adopting new norms for collaboration and establishing new pathways to engagement and empowerment."