Accelerate your Salesforce AI journey
Artificial intelligence (AI) is rapidly transforming how we connect and work, with intuitive tools that drive business productivity and improve customer experience.
While many customers are excited by the business potential of artificial intelligence, they are often unsure where to start and how to leverage AI without compromising security and their customers’ privacy.
For customers running Salesforce solutions, Agentforce provides the opportunity to rapidly build and deploy autonomous agents to execute tasks that boost employee productivity and customer engagement.
DXC Accelerator for Agentforce
To help Salesforce customers proceed safely and confidently on their AI journeys, our DXC Accelerator for Agentforce enables two simple workflows for a single autonomous agent. Examples of these workflows include checking a customer’s order status or preparing for a client meeting.
Fully integrated into the Salesforce platform, Agentforce agents can proactively resolve customer requests without requiring human intervention, while operating within clear guardrails to ensure they follow their instructions. They will seamlessly hand off to a human agent any task that is beyond their scope.
DXC’s team of certified experts in Salesforce AI will work with you to demystify what it means to incorporate AI into your business processes. We’ll be the safe hands to help you launch your first two use cases
Email us at salesforce.apac@dxc.com for more information or to get started with your AI powered service agents.
