ServiceNow Insights

DXC Practice for ServiceNow delivering great digital workflow, driving impact with AI for our customers across the APAC region. To find out more email us - servicenow.apac@dxc.com

  • Ten practical use cases for AI with ServiceNow

    Ten practical use cases for AI with ServiceNow

    Ten business use cases for AI with ServiceNow and how DXC will practically leverage to drive efficiencies for our customers.

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  • State railway on track with optimised employee self-service portal

    State railway on track with optimised employee self-service portal

    How this Australian railway operator empowered employees with a self-service portal without the need for training or further assistance with DXC Practice for ServiceNow.

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  • ServiceNow stories from our customers

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  • Enabling data-driven business with global digital transformation platform ServiceNow

    Enabling data-driven business with global digital transformation platform ServiceNow

    Daiichi Sankyo, a global pharmaceutical company, optimises operational efficiency and increases IT service quality with enhanced ServiceNow operations.

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  • DXC Practice for ServiceNow delivers great digital workflows and impact with AI

    DXC Practice for ServiceNow delivers great digital workflows and impact with AI

    Learn how the DXC Practice for ServiceNow helps simplify the complex IT landscape faced by organisations to increase productivity and drive engagement with great digital workflows.

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  • Webinar: Modernising Facilities Management with an Integrated Workspace Management System

    Webinar: Modernising Facilities Management with an Integrated Workspace Management System

    On-demand webinar exploring how to enhance transparency & efficiency across your entire Facilities Maintenance landscape

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  • DXC wins Dynatrace Global Cloud Partner of the Year 2024-25

    DXC wins Dynatrace Global Cloud Partner of the Year 2024-25

    DXC Technology wins Dynatrace Global Cloud Partner of the Year 2024-25

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  • DXC collaboration delivers in the cloud with ServiceNow with Genesys Cloud solution

    DXC collaboration delivers in the cloud with ServiceNow with Genesys Cloud solution

    DXC delivers cloud-based call centre solution for Australian Government department featuring ServiceNow to support customer satisfaction and enhance agent productivity.

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  • How to choose the right ESM tooling for your enterprise?

    How to choose the right ESM tooling for your enterprise?

    How the right Enterprise Service Management (ESM) tooling, your organisation can transform employees’ experience, increases operational efficiency, and provides a superior service experience.

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  • Webinar: From reactive to proactive with AIOps

    Webinar: From reactive to proactive with AIOps

    How to shift your IT operations from reactive to proactive with ServiceNow and AIOps to increase efficiency, availability, repair time, efficiency, and cost.

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  • Improving community safety with DXC and ServiceNow

    Improving community safety with DXC and ServiceNow

    A case study in the implementation of ServiceNow by DXC for an Australian state government department that delivers a web-based, sercure repository for detailed infrastructure and asset information.

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  • DXC + Dynatrace. Accelerating business outcomes with advanced AIOps.2:06

    DXC + Dynatrace. Accelerating business outcomes with advanced AIOps.

    As a Dynatrace Premier Partner, DXC has been applying advanced automation and enterprise observability through our managed applications services for more than 15 years. DXC solutions harness the power

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  • The difference between ITSM and ESM explained

    The difference between ITSM and ESM explained

    The difference between Information Technology Service Management (ITSM) and Enterprise Service Management (ESM)

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  • Simplifying Enterprise Service Management (ESM)

    Simplifying Enterprise Service Management (ESM)

    How Enterprise Service Management (ESM) and DXC can help your business articulate and consistently offer services to employees and customers through a unified portal, accessible 24/7.

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  • 3 ways to prepare your ServiceNow site for Generative AI

    3 ways to prepare your ServiceNow site for Generative AI

    Discover ServiceNow's Generative AI Features for enhanced workflows & customer experience. Partnered with Nvidia & Microsoft for powerful AI capabilities.

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  • Move from intent to impact in your ESG efforts with ServiceNow and DXC

    Move from intent to impact in your ESG efforts with ServiceNow and DXC

    Integrated technology solutions-like ESG Management, Strategic Portfolio Management, and Risk Management-provide additional functionality and enable end-to-end management.

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  • 3 steps to cut spending on IT Asset Management with ServiceNow

    3 steps to cut spending on IT Asset Management with ServiceNow

    How SeviceNow IT Asset Management can fuel consistent growth in your business and 3 steps to reducing software, hardware and cloud costs.

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  • 5 ways to reduce IT asset costs to free up budget with ServiceNow

    5 ways to reduce IT asset costs to free up budget with ServiceNow

    Find out 5 ways to reduce IT asset costs to free up budget for growth-driving change and innovation using ServiceNow IT Asset Management and DXC

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  • Modernise and automate IT assets across hardware, software and the cloud

    Modernise and automate IT assets across hardware, software and the cloud

    Find out how a single system of action can  help you lower costs, reduce compliance risk, and unify workflow intelligence across your IT estate with ServiceNow IT Asset Management.

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  • DXC Local Government eServices built for local councils on ServiceNow1:11

    DXC Local Government eServices built for local councils on ServiceNow

    DXC Local Government eServices leverages the secure Public Sector Digital Services application of the ServiceNow platform to automate and speed up case resolutions for local councils across ANZ.

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  • Reimagine your workflows with DXC and ServiceNow0:44

    Reimagine your workflows with DXC and ServiceNow

    At DXC, our practice for ServiceNow is simplifying the complex IT landscape, to increase productivity and drive engagement for your customers and employees.

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