SAP Customer Experience (CX)
Using SAP Customer Experience technology, we design and implement unified, seamless customer experiences that are people-focused and business-driven. DXC is the most awarded SAP CX partner in Australia and New Zealand, delivering leading marketing, sales, commerce, customer, field services, and billing solutions.
3:41AGIG modernises its CRM system, reimagining the entire customer experience
Watch how AGIG used SAP Service Cloud to reimagine how it supports the most vulnerable among its 2 million customers—improving speed, accuracy and customer satisfaction.
AGIG modernises its CRM system, reimagining the entire customer experience
Discover how AGIG used SAP Service Cloud to reimagine how it supports the most vulnerable among its 2 million customers—improving speed, accuracy and customer satisfaction.
Tauranga City Council delivers faster and more informed service to citizens
Discover how the implementation of SAP Service Cloud streamlined and consolidated Tauranga City Council processes and enabled faster and more informed services for citizens.
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3:54Jemena uplifts digital interactions to meet customer expectations
Watch how Jemena offers customers a more efficient and beneficial digital support service and streamlined interactions with the business by implementing SAP Service Cloud.
3:21Christchurch City Council’s transformation journey to empower citizens and streamline processes
Watch how Christchurch City Council is applying digital ways of working to make Christchurch a city of opportunity for all.
A Glimpse into CX Connect Sydney
A snapshot on the insights discussed during the CX Connect event in Sydney.
43:46CIO Australia webinar: How to take customer experience to the next level
Watch CIO Australia and global IT services consultancy DXC Technology for the second of this important and timely two-part webinar series ‘Driving business success with true enterprise applications’.
4:13Device Technologies new customer experience apps move focus from paperwork to patients
Medical technology and services supplier, Device Technologies, implements SAP Commerce Cloud to streamline key sales processes, increase booking efficiency and improve customer services.
54:14Failing to get a single view of your customer? Customer Data Platforms may be the answer
On-Demand Webinar: Explore the he benefits a Customer Data Platform (CDP) how deep personalisation and customer efficiency can greatly enhance your organisations Customer Experience journey
18:18Re-imagining marketing to drive more meaningful customer engagements that convert
Video: How this DXC FMCG customer took the time to understand their audience, engage customers and deliver on their brand promises to reimagine their Marketing & Sales functions with SAP CX technology
Revolutionising Loyalty Programs: Integrating Loyalty with Marketing Automation Commerce, ERP, and Customer Data
Discover how to implement a robust marketing automation system with a comprehensive loyalty module.
How to take customer experience to the next level
Discover how the DXC Practice for SAP is helping organisations to take the customer experience to the next level.
Re-platforming on SAP Commerce Cloud improves online sales
DXC Technology implements SAP Commerce for a leading Australian-owned plumbing and electrical wholesaler to improve online sales and revenue.
How leaders can harness customer data to improve customer experience
Key factors organisations should consider when it comes to managing customer data and influencing customer engagement, in order to create consistent, seamless experiences across every channel.
Balancing agility and certainty
When it comes to successfully implementing customer experience solutions, leveraging a hybrid agile mindset is key to driving innovation.
How Businesses Can Succeed in the Experience Economy
By creating personalised experiences, companies can differentiate themselves from their competitors, build brand loyalty, and drive growth and success.
Jemena uplifts digital interactions to meet customer expectations
Learn how Jemena offers customers a more efficient and beneficial digital support service and streamlined interactions with the business by implementing SAP Service Cloud.
Christchurch City Council’s transformation journey to empower citizens and streamline processes
Learn how the council is applying digital ways of working to make Christchurch a city of opportunity for all.
Rheem strengthens customer relationship mangement with SAP
As a result of integrating key SAP digital technologies Rheem has lowered service costs and increased revenue through productivity and efficiency improvements.
Device Technologies new customer experience apps move focus from paperwork to patients
Device Technologies transforms their business with SAP customer experience applications
