With a diversified range of products and services, Rheem’s business processes were becoming overly complex. To help automate core repair, service agreement and installation processes to reduce the cost of servicing its customers, Rheem engaged DXC Technology.
Before the implementation project, Rheem was running fragmented and complicated service processes. As a result of integrating key SAP digital technologies Rheem has lowered service costs and increased revenue through productivity and efficiency improvements.
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