Learnings from Customers: 4 ways to mitigate risks that can undermine ERP modernisation

January 29, 2023

ERP modernisation at a large scale can be complex due to the need for managing cross-disciplinary project teams, multiple stakeholders, and detailed milestone planning. 

One key aspect of this process is having a clear focus on the technology requirements, including determining the most appropriate vendor offerings, necessary functionality, and long-term business process needs. However, there are also critical business planning issues that must be addressed to avoid potential delays, increased costs, or failure of the overall transformation efforts.

Kris Ellis, CIO of Blackmores, says it is vital to have a vision of the end goal and getting executive alignment to that vision is essential.

“While technical people love to do innovation projects, explaining the vision at the outset and ensuring you get the ‘board on board’ so it understands what the end state will look like is critical to success. Executives are risk averse, so your stakeholder management has to involve a plan that executes on the vision whilst also mitigating business risk.”

Read our Learnings from Customers point of view paper as we share insights from several DXC Technology customers, delving into four main business management barriers that can slow the transition from legacy applications to modern, outcome-focused enterprise technology delivery.

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