Salesforce_blogs

  • New sales and service agent, a force for good

    New sales and service agent, a force for good

    How Salesforce Agentforce AI is set to significantly advance customer service technology and provide real-time assistance, enhancing agent productivity, and delivering personalised experiences

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  • Feeling the pinch: Why ethical, flexible payment solutions make all the difference

    Feeling the pinch: Why ethical, flexible payment solutions make all the difference

    DXC solution for enabling flexible citizen payment optionsand plans for those suffering from financial hardshipa and struggling to meet government agency payments and to reduce the debt cycle.

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  • Cultivate digital exhaust and trace consumers’ path to purchase

    Cultivate digital exhaust and trace consumers’ path to purchase

    How to improve customer loyalty and marketing contact effectiveness by cultivating digital exhaust.

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  • Salesforce launches Einstein GPT, the world’s first generative AI CRM technology, transforming the customer experience with Generative AI

    Salesforce launches Einstein GPT, the world’s first generative AI CRM technology, transforming the customer experience with Generative AI

    Salesforce's Einstein GPT: Generative AI for CRM with Trusted Security & Transparency. DXC Practice ensures safe & ethical AI implementation.

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