Insights from DXC Technology and SAP panel discussion
At SAP Government Innovation Day in Canberra, DXC Technology and SAP explored how Agentic AI is reshaping the public sector—enhancing decision-making, improving compliance, and driving innovation.
Smarter, more collaborative AI
Unlike Generative AI, Agentic AI uses networks of intelligent agents to solve real-world problems—like finance approvals, service delivery, and policy enforcement. These systems work with humans, not instead of them, to boost productivity and trust.
Modernisation without disruption
SAP’s Business Technology Platform and tools like Business Data Cloud allow government agencies to adopt AI without replacing existing systems. Start small with automation or analytics, then scale as needed.
AI as the new user interface
With tools like SAP Joule, users interact with systems through natural language, not clunky menus. Cities like Antibes are using AI to align budgets with sustainability goals—making 138,000 automated decisions that drive real impact.
Responsible, transparent AI
Built-in features ensure transparency and accountability, keeping humans in control and aligning with responsible AI standards.
Ready to get started?
Agentic AI can help your agency deliver faster, smarter, and fairer public services—without major system overhauls.
Write to us at sap.apac@dxc.com
