SNAPSHOT
Navigating disruption has shown us that high performing staff can be the difference between success or failure. We are seeing many organisations reassess their human resource (HR) strategies as the dynamics of how businesses engage people has transformed rapidly. The combination of external forces such as globalisation, the rise of contingent workers and the gig-economy, combined with shifts in technology and the expectation of the millennial generation for end-to-end consumer like experiences, are exposing the risks of company-centric approaches to people management.
To be fully effective in a digitalised world, a business must view HR strategies through a technology-based mindset — legacy systems and outdated approaches to Human Experience Management (HXM) can be significant impediments to staff retention, engagement and ultimately company survival.
