Government IT leaders are responsible for service delivery that impacts millions of people. Yet, many agencies remain tied to legacy platforms that are costly to maintain, difficult to scale, and lack the flexibility required for a rapidly changing world.
The reality is that legacy IT systems often can’t keep up with sudden surges in demand, such as the influx of requests during a natural disaster or peak tax season. Governments today also handle highly sensitive data and must meet rigorous compliance standards. Despite these pressures, tight budgets make large-scale transformation difficult, leaving agencies stuck with outdated technology that drains resources over time.
Government agencies are under pressure to modernise their IT infrastructure while juggling three essential priorities: scalability, security and cost efficiency. These demands become especially urgent during periods of crisis when existing systems are pushed to their limits.
Oracle Fusion, powered by Oracle Cloud Infrastructure (OCI), offers a way forward that balances all three of these needs without compromise. It delivers a suite of integrated cloud applications spanning finance, HR, procurement, and customer service that are purpose-built for resilience, performance, and governance. This combination results in a powerful ecosystem, with OCI’s scalable and secure infrastructure supporting complex government operations now and into the future.
*Image courtesy of Oracle.
1. Scalability on demand
One of the biggest advantages of Oracle Fusion is its ability to handle sudden demand spikes without service interruption. OCI’s elastic cloud infrastructure scales automatically to support increased computing needs during events like a bushfire response effort or a nationwide benefits rollout. This means government services remain fast and reliable, even when it matters most. Fusion applications themselves are modular and flexible, letting agencies scale operations, add new features, and adapt workflows quickly as citizen needs evolve.
2. Security from the ground up
Security is built into the foundation of all Oracle platforms and applications. Fusion applications meet stringent global and local security standards, including Infosec Registered Assessors Program (IRAP) certification for Australian public sector. Data sovereignty is also a top priority, with Oracle keeping sensitive information within national borders unless explicit authorisation is provided. Having a secure, certified environment is essential for public trust and operational resilience in an environment where cyberattacks and data breaches are becoming more sophisticated and frequent.
3. Cost efficiency that makes sense
Modernising doesn’t have to mean blowing the budget. Oracle Fusion’s modular approach means agencies can adopt cloud services in stages, avoiding massive upfront costs or disruptions to existing systems. Additionally, OCI’s pricing model is built for transparency. Unlike many cloud providers, Oracle does not charge egress fees for data movement within its platform, helping government departments avoid hidden costs that can inflate over time.
Where Fusion meets the mission
Oracle has a long-standing global track record of supporting public sector organisations and is backed by a dedicated local team of government experts who understand the unique challenges faced by Australian and New Zealand agencies.
- Disaster response: during emergencies, real-time analytics and flexible resource management can support faster decision-making and efficient personnel and asset deployment. Fusion helps government agencies stay organised and responsive, even under pressure.1
- Citizen engagement: back-office functions like finance, HR, and procurement are critical to service delivery, even if they are not citizen-facing. These essential operations become more efficient and accurate with Oracle Fusion Cloud enterprise resource planning (ERP) and human capital management (HCM), reducing service delays and improving public satisfaction.
- Data-driven governance: Oracle Fusion’s embedded AI and analytics tools give leaders the insights they need to make informed decisions. Data-backed strategies support more agile and transparent governance across budgeting, forecasting, and workforce planning.
Now is the time to move away from outdated systems and toward a future that is resilient, responsive, and ready for anything.
The DXC Technology difference
DXC Technology has more than five decades of experience and is a trusted partner to federal and state government departments in Australia and New Zealand. Globally, DXC’s pragmatic implementation of mission-critical services and solutions has kept dozens of ministries, departments, agencies, and private organisations operating smoothly, efficiently, and cost-effectively.
DXC makes Oracle’s market-leading applications even better. Its team brings industry knowledge, functional expertise to streamline adoption, modern best-practice implementation techniques to accelerate business outcomes, and customer services that keep federal, state, and local agencies up to date.
To find out more, read our white paper: Enhance public sector efficiency and security with Oracle Fusion
1 https://www.oracle.com/a/ocom/docs/ohrr-solution-brief.pdf
