Integrating all the essential processes
Whitehaven recognised it needed to enhance its existing systems to ensure they could manage the complexities and scale of its evolving business, and given the tight timeline there was a need for extra resource capacity to meet this business demand.
Whitehaven identified the ideal solution in RISE with SAP S/4Hana, a cloud enterprise resource planning (ERP) system designed to streamline processes and drive productivity. For Whitehaven, this encompassed critical areas such as finance, procurement, supply chain, asset management, HR and payroll.
Whitehaven also needed a team with the right expertise to manage the rollout of the new system and lead the change management program—the team from DXC Technology was brought in to help.
“We chose DXC to support the technical side of the project due to their extensive experience in SAP implementation, application integration, and their strategic vision to navigate this challenging landscape,” said Whitehaven Chief Information Officer Nick Zafiris.
“They also have a deep understanding of the mining industry and proven success in merger and acquisition (M&A) environments.”
The DXC team managed the transition of 2,200 employees and 150+ applications to the new systems in a record six months, with minimal disruption to production. This has led to overall efficiencies in the production lifecycle: from mining the coal from the new sites, to transporting it through the supply chain, to reaching the right markets while also ensuring payroll systems run smoothly.
“The (DXC) team has a ‘can do’ attitude,” added Zafiris. “They rolled up their sleeves to get the job done.”
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