Beyond Bank is one of Australia’s largest customer-owned banks. The bank is driving business efficiency through its implementation of Microsoft Dynamics 365: to draw out real-time customer data from core banking processes and applications, and provide a complete, 360 degree view of the customer.
Using Microsoft Azure, Microsoft (Office) 365 and Dynamics 365, Beyond Bank is transforming its customer experience to deliver a single and complete view of the customer, so that when a customer walks into any branch or calls through a call centre, its clerks are able bring up their portfolio screen, and deliver a deeper, richer engagement than they were previously able to.
