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Jemena uplifts digital interactions to meet customer expectations Dedicated to crafting enduring relationships with its customers, energy provider Jemena embarked on a customer transformation project to improve processes and meet customer expectations through timely communication and service offerings. By consolidating customer, employee, and service data across the organisation through the implementation of SAP Service Cloud, Jemena now offers customers a more efficient and beneficial digital support service and streamlined interactions with the business.
