Frasers Property puts customers first with service improvements across their property business

October 12, 2021

SNAPSHOT

Over the last five years, Frasers Property has embarked upon a series of customer experience projects using its existing on-premise SAP CRM technology and CX applications, combined with SAP’s new generation of mobile-enabled cloud solutions. Frasers Property uses SAP’s Customer Experience applications to deliver industry leading customer service to serve its industrial, commercial and shopping centre customers.

“We set ourselves the objective of delivering the best customer experience to our customers.”

- Sumeer Shoree, General Manager IT and Digital, Frasers Property

Previous
Spotlight enhances customer experience with SAP Commerce
Spotlight enhances customer experience with SAP Commerce

To keep pace with customer demand, Spotlight partnered with DXC and SAP to power their e-commerce growth.

No more ebooks

×

Ready to transform with SAP? Contact us today!

First Name
Last Name
Job Title
Company
Phone Number
Country
Enquiry/ Comments
Yes, you can email me and process my data for marketing purposes (opt-in)
Thank you! We will contact you soon.
Error - something went wrong!