BlueScope Australia consolidates 13 legacy systems into a customer centric ERP environment

March 22, 2023

BlueScope has more than 160 operations and sales offices in 18 countries across several regions. It employs over 15,000 people and serves thousands of customers every day.  

Digital solutions have become increasingly integral to BlueScope’s strategy, however the company realised that many of its existing enterprise resource planning (ERP) and other legacy systems were falling short in supporting its business initiatives. After evaluating nine ERP solutions, BlueScope selected Microsoft Dynamics 365 and teamed with DXC to implement and customise the software for the BlueScope environment.  

BlueScope has now decommissioned 13 legacy systems, implemented a new self-service online portal and onboarded around 300 users onto its ERP system to date, with plans to add another 250 in future phases of the project. Once the entire supply chain for BlueScope’s business is using Dynamics 365, the company will be positioned to integrate new and emerging technologies such as artificial intelligence, advanced and predictive analytics, and back-office robotics to automate manual processes currently performed by employees.

“By deploying a new solution, we will see consolidation of our applications and simplification of our technology landscape by the decommissioning of multiple legacy systems.”

— Jagdeep Singh, Head of Strategy and Transformation, Steel Product IT department, BlueScope Australia

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