Simplified case management with Dynamics 365 for police prosecutors

November 1, 2021

In Australia, all states and territories (other than the Australian Capital Territory) employ police prosecutors to work in their summary courts. These police prosecutors are almost exclusively sworn police officers who are trained to act as advocates in summary criminal prosecutions. 

Court appearances are often chaotic events requiring various resources including charge sheets, witness statements, photographic and other evidence, and additional documents. Most of these were managed in paper-based files and required considerable manual handling between police prosecution teams.

To meet the justice reform requirements and public expectations in a modern developed economy, the state police force sought a digital court matter management system to support its many police prosecutors. This project to digitise the entire prosecutions process and ensure efficient and effective matter management from the notice through to court attendance was critical.

The state-based police force selected Microsoft Dynamics 365 Customer Engagement to simplify their processes. Running on Azure, the cloud solution leveraged out-of-the-box functionality provided by the DXC Smart Government Solutions for Microsoft Dynamics 365. 
These modular Accelerators are part of the DXC Justice Case Management solution that addresses specific needs related to prosecutions and matter management. 

Read our case study to discover how the DXC Practice for Microsoft utilised their expertise across the public sector to deliver a digitised solution. 

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