RSL DefenceCare wanted a fast, 360-degree, evidence-based view of customers to better understand the mix of services used and the outcomes each person achieved during the course of service. Partnering with DXC Eclipse, the Microsoft practice within DXC Technology, the DefenceCare team chose Microsoft Dynamics 365 to replace their existing systems.
Read our customer case study to understand how DefenceCare achieved:
- Real-time data and meaningful insights on service outcomes
- Automated processes and introduced robust data management and analytics
- Improved management of payments and receipts.