Operational excellence drives transformation of retail customer and employee experience

August 25, 2021

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A large Australian-based, multi-national retailer (retail group) owns and operates various diverse and independent businesses operating on disparate, heavily customised, and legacy enterprise resource planning (ERP) solutions.

The retail group sought to improve transparency and process consistency via a standardised ERP cloud solution roll-out. As part of a comprehensive digital transformation strategy, the retail group selected Microsoft Dynamics 365 as the preferred application across the group.

Microsoft Dynamics 365 Business Central met the unique business requirements across its diversified business, and offered the functionality and capability required within the retail and distribution space, while fulfilling the retail group’s overarching reporting and consolidation needs.

Read our customer story to discover why DXC Technology was selected as the preferred partner for this multi-national retailer.

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